NihaoVid Privacy Policy
NihaoVid ("we", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you use NihaoVid on nihaovid.com, and what choices you may have. Please read it before using the Service.
1. Information we collect
We may collect the following categories of information, depending on how you use the Service:
- Account information: such as email address, display name, and login credentials, for registration, authentication, and security.
- Service and transaction information: such as orders, payment records, balance, and task status, to fulfill the Service and provide support.
- Content you provide: such as videos, audio, and text you upload, to perform translation, dubbing, and subtitle processing.
- Technical and log data: such as device type, browser, access times, IP address, and operation logs, for security, troubleshooting, and analytics.
2. How we use information
We use information only as needed for the purposes below:
- Providing, maintaining, and improving the Service;
- Authentication, security, and fraud prevention;
- Customer support and service-related communications;
- Compliance with law, regulation, or lawful requests;
- Other purposes with your consent where required.
We do not use personal information for purposes incompatible with this Policy unless we obtain your consent or law requires otherwise.
3. Cookies and similar technologies
We may use cookies or similar technologies to operate the site, remember preferences, and analyze traffic. You can manage cookies in your browser settings; some features may not work if cookies are disabled.
4. Sharing, transfer, and disclosure
4.1 We do not sell your personal information. We may share limited information when:
- You give explicit consent;
- Service providers (such as cloud storage, payment, or email vendors) need data to perform contracted services under strict confidentiality obligations;
- Law, regulation, or a valid legal process requires disclosure.
4.2 If we are involved in a merger, acquisition, or asset transfer, personal information may be transferred subject to continued protection consistent with this Policy.
5. Storage location and retention
We store and process information in locations needed to operate the Service efficiently and securely. We retain information only for as long as necessary for the purposes described here, then delete or anonymize it unless a longer retention period is required by law.
6. Security
We use reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is completely secure.
7. Your rights
Where applicable law grants you rights over your personal information—such as access, correction, deletion, restriction, or withdrawal of consent—you may contact us using the details below. We may verify your identity before responding and will reply within a reasonable time.
8. Children
The Service is not directed at children. If you are a minor, use the Service only with a parent or guardian. If we learn that we collected personal information from a child without appropriate consent, we will take steps to delete it.
9. Updates to this Policy
We may update this Policy from time to time. We will post the revised version on the site or notify you by other reasonable means. Continued use after an update means you accept the revised Policy.
10. Contact
Questions, requests, or complaints about privacy? Contact us via the website footer or email conanwwolan@gmail.com.